Amigos Library Services seeks to fill the position of Coordinator within its Continuing Education Services (CES) team. This position has the option to work from Amigos’ Addison / Dallas office, Ballwin / St. Louis office, or remotely. Read the full description of this exciting opportunity and the application instructions below.
Position Overview
The Continuing Education Services Coordinator supports the delivery of professional development programs and services. Responsibilities include maintaining online learning environments, processing program documentation and agreements, supporting reporting and financial functions, maintaining web-based training information, assisting with promotional communications, and providing customer service and support to instructors, members, learners, and other stakeholders. Working closely with the Continuing Education Services Manager and the Library Services Trainer, this position helps ensure the smooth operation and successful delivery of continuing education for Amigos member libraries and the broader library profession.
This position reports to the Manager of Continuing Education Services.
Required Skills and Qualifications
Excellent oral and written communication skills.
- This position serves as a point of contact for instructors, members, learners, and other stakeholders, providing information, support, and responsive communication through a variety of channels.
Strong organizational skills and attention to detail.
- This position maintains records and documentation, processes agreements and financial transactions, updates program information, and assists with reporting activities that require accuracy and adherence to deadlines.
Ability to work independently and manage multiple priorities.
- This position supports a variety of continuing education programs and administrative processes simultaneously while ensuring timely and effective completion of assigned responsibilities.
Customer service, relationship-building, and technology skills.
- This position provides support to instructors, presenters, participants, and members; maintains online learning environments; updates web-based content; supports users of technology platforms; and assists with compiling and distributing program-related data and reports.
Experience providing administrative support in a customer-focused environment.
- One to two years of experience in clerical, administrative support, customer service, or a related office environment requiring regular interaction with customers. Experience maintaining records, processing documentation, coordinating activities, and using standard office software and technology is required.
Preferred Experience
Experience supporting professional development or training programs, including work with learning management systems, online learning environments, website content maintenance, registration processes, records management, and report preparation is desirable. Experience in a nonprofit, educational, or membership-based organization and familiarity with library services, higher education, or the library profession are preferred.
Education
Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.
Salary and Benefits
The anticipated hiring salary is from $45,000. Amigos offers a competitive benefits package including medical and dental coverage; optional vision and supplementary insurances; 401(k) retirement plan; vacation, personal, and sick days.
Application and Deadline
Applicants should submit a cover letter and resume as PDF attachments in an email to resumes@amigos.org. Questions should be directed to Christina Pryor (pryor@amigos.org). The position is open until filled with review of applications beginning immediately.
About Amigos Library Services
Amigos Library Services is a not-for-profit library consortium dedicated to serving over 500 academic, public, and special libraries throughout the Southcentral and Southwest regions and across the United States. Amigos provides member libraries with group purchasing, materials delivery, continuing education, and technology hosting services.